Personalised cards also offer some protection against loss or theft as the card can invalidated to prevent unauthorised use. The card cannot be used for any further transaction once a negative balance has accumulated until the card has been reloaded.
Note - visitors intending to use Octopus Card to travel on the Airport Express from the airport to Tsing Yi, Kowloon or Hong Kong Station can board the Airport Express train without Octopus Card or ticket there are no platform barriers at the airport station and purchase Octopus Card or ticket at the Airport Express Customer Service Centre on the arrival platform, before the platform exit barriers, at the destination station.
On-Loan and Sold Octopus Card can be purchased by anybody, since sale is unrestricted. No identification is required for purchase, records of purchasers are not kept and cards can be transferred from person to person.
However, whilst there is no restriction on purchase, in respect of Child and Elder Octopus Cards which offer concessionary fares, transport operators rely on their own conditions of use which make it an offence to use Octopus Card to obtain a concessionary fare to which the user is not entitled. Child and Elder Octopus Cards have features built-in which enable transport operators to identify when a concessionary Octopus Card is being used and can request ID and proof of age if it is suspected a person is using an Octopus Card to illegally obtain a concessionary fare.
In the event of misuse, offenders face a financial penalty and confiscation of the card. Octopus Cards cannot be shared by more than one person travelling together on public transport.
For example a card cannot be used to open entry barriers and then immediately be passed back for another person to open the barriers with the same card since a time delay programmed into the card prevents the card being used at the same entry barriers within a period of time which varies between transport operator.
At MTR station entry barriers the same Octopus Card cannot be used at the same entry barriers within a period of ten minutes. This is a precautionary measure to prevent accidental multiple charging for the same transaction as Octopus is a contactless card which only needs to be "waved" over the card reader.
A separate card should therefore be purchased for each person wishing to use Octopus Card method of payment. The card can be read by the machine from a distance of between 3cm and 10cm and it is common for users to leave the card in their bag and pass the bag over the reader. At retail outlets such as convenience stores the machine will be on the counter or at the checkout. Each time the card is used the remaining balance is shown on the card reading machine.
MTR station platform entry barriers To operate the turnstile "wave" or touch the Octopus Card on the Octopus pad on the right the red slot is for single-journey tickets.
On exit from the destination station there are exit barriers and the Octopus Card is "waved" or touched on the pad at the barriers in a similar way and appropriate fare deducted.
On buses the Octopus Card reader is situated next to the drivers cab opposite the entry doors on buses. Passengers "wave" or touch the Octopus Card on the Octopus pad at the bottom of the machine.
The machine displays the full fare and concessionary fare and Octopus Card automatically deducts the appropriate fare on entry fares are based on point of boarding the bus, not point of disembarking from the bus In the event of a malfunctioning card it can be returned to any MTR Customer Service Centre or ticket office for investigation.
A refund of the deposit and outstanding credit balance can be obtained from between 5 to 60 working days from the date the malfunctioning card is returned. Customers paying for purchases with cash can top up their Octopus Card with the change by placing the card over the Octopus reader and requesting the top up with change. Simply "swipe" the Octopus Card over the reader to take advantage of this discount.
Current list of locations of machines, designated MTR Stations and amount of discount is available here;. Once "topped -up" the card can be used on all other forms of public transport which accept Octopus Card in addition to MTR and Airport Express.
For full details of the Airport Express Travel Pass see;. It is valid for one day in a 30 day period from date of purchase and can be used on all lines except Airport Express and cannot be used for travel to the mainland border stations of Lo Wu and Lok Ma Chau.
Details here;. Octopus Cards Limited and Guangdong Lingnan Pass Company Limited have jointly announced the launch of their first joint cross-border cards.
The two-in-one cards are anonymous sold cards, and cardholders can add value to the respective purses at authorised add value service points in Hong Kong and Guangdong Province respectively. Each person can purchase up to two sets of the Limited Edition cards on a first-come, first-served basis and while stocks last. The two-in-one cards can be used on public transport and at all retail outlets that accept Octopus or Lingnan Pass.
The pass is expected to be expanded to include other cities and retail outlets but does not include Shenzhen. The new card excludes the Octopus concessions currently enjoyed by students, children and the elderly in Hong Kong as well as discounts available to Octopus cardholders such as the MTR's rides-for-one-free-ticket scheme.
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It caters to the whole family and coming from the Tags getting around hong kong octopus card. Read more. Did you know that a contract extension by up to three months for domestic helpers is possible here in Hong Kong? How, you ask? Do not forget to top up your card, otherwise you will not be able to use it. The Octopus card cannot be used if the balance is zero or negative prior to the transaction. There are a number of Octopus Enquiry Machines at all MTR stations where you can check the remaining value and the detailed information of the last 10 Octopus transactions date, amount and type of service provider.
For more information, please visit Getting a Refund. This type of Octopus is made in the form of ornaments, key holders or designed smart cards and is a nice souvenir. From time to time cards with a new design are issued. Since Sold Octopus with a new design is issued regularly, the price varies and may have a limited or no initial stored value usually it has no stored value. When purchasing, if the price has no initial stored value, top up before using.
Sold Octopus functions as an On-Loan Octopus, but has no deposit. Also, it can be used as a standard Adult Octopus, but has no initial stored value. Thus, to use it on other modes of transport, on the MTR after 3 days of unlimited rides or in retail outlets you must top it up. You can take your 1 or 2 journeys on the Airport Express on any day within days of the date of issue.
The sum depends on the destination station and type of pass. The bigger your group the less the benefit of buying AETPs and better to use a bunch of Octopus plus group ticket s. Otherwise, On-Loan Octopus is the choice.
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